ngod77's Privacy Policy

1 Introduction

ngod77 (hereinafter referred to as "we", "us", or "the platform") provides a trusted online casino and betting service for users in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities.

This privacy policy explains how ngod77 collects, stores, uses, and keeps your personal information secure. By using the ngod77 website or completing registration, you are considered to have agreed to the terms of this policy. Please read this document carefully.

If you disagree with any part of this policy, we request that you refrain from using our platform. For any questions, contact us via our 24/7 live chat support or email.

2 What Information We Collect

While using the ngod77 platform, we may collect the following types of information:

2.1 Information You Provide Directly

When you register with ngod77 or contact us, the information you voluntarily provide:

• Full name and date of birth
• Email address and mobile number
• Documents required for identity verification (copy of national ID card or passport)
• Financial transaction details (deposit and withdrawal records)
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Support messages and communication records

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Time and date of website visits
• Pages visited and links clicked
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

3 Purpose of Using Information

ngod77 uses your personal information only for the following legitimate purposes:

• Creating and managing your account and verifying your identity
• Processing financial transactions including deposits and withdrawals
• Preventing fraud, money laundering, and other illegal activities
• Informing you about bonuses, promotions, and special offers
• Providing customer support and resolving your complaints and questions
• Ensuring the security and functionality of the platform
• Following responsible gaming guidelines and identifying problematic behaviour
• Maintaining records required to comply with applicable laws and regulations
• Conducting analysis to improve the quality of our services

4 Sharing Information with Third Parties

ngod77 never sells, rents, or commercially transfers your personal information to other parties. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, cybersecurity, and technical services. These partners are given access only to the information necessary to perform their designated tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

We may provide information to relevant authorities to comply with court orders, government directives, or applicable legal requirements. Such disclosures will always be limited to the minimum information necessary.

4.3 Emergency Safety Situations

Information may need to be disclosed on an urgent basis to protect someone's safety or to prevent fraud and illegal activities.

5 Cookies and Tracking Technologies

The ngod77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your user experience.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, ensure security, and prevent technical errors. Disabling these cookies may cause the website to not function properly.

5.2 Analytics Cookies

We use analytics cookies to understand how users interact with our platform and to improve the quality of our services. The information collected is processed in aggregate and is not used to directly identify any individual.

5.3 Cookie Controls

You can reject or delete cookies at any time through your browser settings. However, this may limit some features of the platform.

6 Data Security and Protection

ngod77 has put industry-standard security measures in place to protect your personal information. The key components of our security framework are:

• SSL Encryption: All data transmitted between you and our servers is protected by SSL/TLS encryption.
• Secure Data Storage: Your information is stored in encrypted databases and advanced technology is used to prevent unauthorised access.
• Access Controls: Only authorised staff can access your information for specific, necessary purposes.
• Regular Security Audits: Regular security checks are conducted to identify and address vulnerabilities in our systems.
• Two-Factor Authentication: Two-factor authentication is available to enhance the security of your account.

Please keep in mind that no one can guarantee complete security on the internet. Therefore, it is also your responsibility to keep your account password secure and not share it with anyone.

7 Data Retention Period

ngod77 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

Account-related information is retained for as long as the account is active. Even after an account is closed or deactivated, certain information may be retained for a specified period for security, fraud prevention, and legal compliance reasons. Financial transaction records are retained in accordance with applicable legal requirements.

8 Your Rights

As a registered user of the ngod77 platform, you have the following rights:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your personal information.

8.2 Right to Correction

If any of your stored information is incorrect or incomplete, you have the right to request a correction. Contact our support team to make a correction.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or other legitimate reasons, in which case complete deletion may not be possible.

8.4 Right to Opt Out of Marketing Communications

You can opt out of receiving our marketing emails or messages at any time. However, important service-related messages will continue to be sent.

To exercise any of the above rights, contact us via our 24/7 live chat support or email.

9 Protection of Minors

ngod77 is for persons aged 21 and above only. We never knowingly collect information from minors. Age verification is a mandatory step in the registration process.

If we are notified that a minor's information has been stored by mistake, we will immediately close the relevant account and delete their information.

10 Changes to the Privacy Policy

ngod77 reserves the right to change or update this privacy policy from time to time. We will notify you of any significant changes via email or through the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11 Applicable Law and Jurisdiction

This privacy policy is governed by applicable laws and regulations. Any disputes or claims relating to this policy will fall under the relevant judicial proceedings.

If any part of this policy is found to be legally unenforceable, the remaining parts of the policy will remain fully in effect.